Privacy Information – Privacy and Cookies Policy Our policy in full
Contents
1. Introduction & General Terms
2. Who are we?
3. What information will Fallow Restaurants Ltd collect about me?
4. How will Fallow Restaurants Ltd use the information it collects about me?
5. Your Fallow Restaurants Ltd Account
6. When will Fallow Restaurants Ltd contact me?
7. Will I be contacted for marketing purposes?
8. Will Fallow Restaurants Ltd share my personal information with anyone else?
9. What if I am a user aged under 16?
10. How long will Fallow Restaurants Ltd keep my personal information?
11. Can I delete my data?
12. Can I find out what personal information Fallow Restaurants Ltd holds about me?
13. Web browser cookies
a. What is a cookie?
b. How does Fallow Restaurants Ltd use cookies?
c. Fallow Restaurants Ltd Sharing Tools
d. Fallow Restaurants Ltd cookies and how to reject cookies
e. Other information collected from web browsers
14. Apps and Devices
15. Changes to Fallow Restaurants Ltd’s Privacy and Cookies Policy
16. Contacting Fallow Restaurants Ltd about this Privacy and Cookies Policy
1. Introduction & General Terms
Fallow Restaurants Ltd is committed to protecting your and your family’s personal information when you are using Fallow Restaurants Ltd services. We want our services to be safe and enjoyable for our customers. This Privacy and Cookies Policy relates to our use of any personal information we collect from you via the following services:
• any Fallow Restaurants Ltd website that links to this Privacy and Cookies Policy;
• social media or official Fallow Restaurants Ltd content on other websites;
• mobile devices and other Applications (“Apps”);
It also relates to our use of any personal information you provide to us by phone, SMS, email, in letters and other correspondence and in person when visiting our premises.
In order to provide you with the full range of Fallow Restaurants Ltd services, we sometimes need to collect information about you.
This Privacy and Cookies Policy explains the following:
• what information Fallow Restaurants Ltd may collect about you;
• how Fallow Restaurants Ltd will use information we collect about you;
• when Fallow Restaurants Ltd may use your details to contact you;
• whether Fallow Restaurants Ltd will disclose your details to anyone else;
• your choices regarding the personal information you provide to us;
• the use of cookies on Fallow Restaurants Ltd websites and how you can reject cookies
Fallow Restaurants Ltd is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal information, including the Data Protection Act 1998 and the European General Data Protection Regulation, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 repealing Directive 95/46/EC (these laws are referred to collectively in this Privacy and Cookies Policy as the “data protection laws”).
Fallow Restaurants Ltd websites contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, and are also likely to use cookies, and we therefore urge you to review them. They will govern the use of personal information you submit when visiting these websites, which may also be collected by cookies. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
2. Who are we?
Fallow Restaurants Ltd is a company trading restaurants and bars.
When we refer to ‘’we’’ or ‘’our’’ we are referring to Fallow Restaurants Ltd, or other subsidiary companies that we might from time to time add to this list.
3. What information will Fallow Restaurants Ltd collect about me?
When you participate in, access or sign up to any of Fallow Restaurants Ltd’s products, services, activities or online content, such as newsletters, competitions, live chats, message boards, email and mobile notifications, telephone or text Fallow Restaurants Ltd, book tickets for a Fallow Restaurants Ltd event or create an account using Fallow Restaurants Ltd’s online registration system we may receive personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number, gender or date of birth, as well as information collected about your use of Fallow Restaurants Ltd products and services (such as when you last visited our premises, what pages you visit on Fallow Restaurants Ltd website and items you have “purchased” when signed in to your Fallow Restaurants Ltd account).
Please note that sometimes we will require you to provide additional personal information, and sometimes sensitive personal information. When we do this, we will provide further information about why we are collecting your information and how we will use it.
Where we provide personalised services, we may ask your permission to review third party data about you, for example, your Twitter or Facebook feeds, to get to know you better and to provide more effective personalisation. Some of our services enable you to sign-in via a third-party service, such as Facebook. If you choose to sign-in via a third party app, you will be presented with a dialog box which will ask your permission to allow Fallow Restaurants Ltd to access your personal information (e.g. your full name, date of birth, email address and any other information you have made publicly accessible). Please note that any information that is not required by the particular service you have opted to use will not be retained by Fallow Restaurants Ltd.
Fallow Restaurants Ltd collects information about how you use Fallow Restaurants Ltd mobile or other Apps, Fallow Restaurants Ltd websites or other Fallow Restaurants Ltd content online, and the device(s) you use to access the services. This includes collecting unique online identifiers such as IP addresses, which are numbers that can uniquely identify a specific computer or other network device on the internet.
For more information, please see section 15 of this policy, on Fallow Restaurants Ltd ’s use of cookies and similar technologies, and section 17, on information collected by Fallow Restaurants Ltd when you use Fallow Restaurants Ltd Apps on your mobile device.
4. How will Fallow Restaurants Ltd use the information it collects about me?
Fallow Restaurants Ltd will use your personal information for a number of purposes including the following:
• to provide our services, activities or online content, to provide you with information about them and to deal with your requests and enquiries;
• to provide you with the most user-friendly online navigation experience;
• for “service administration purposes”, which means that Fallow Restaurants Ltd may contact you for reasons related to the service, activity or online content you have signed up for, as set out in section 5 below (e.g. to provide you with password reminders, to notify you that a particular service, activity or online content has been suspended for maintenance, to notify you of updates to our Privacy and Cookies Policy or Terms of Use, to let you know if your Fallow Restaurants Ltd account has become dormant and to ask if you would like to use it again before we close it);
• where we provide personalised services, we may analyse the information you supply, as well as your activity using our products and services, so that we can offer a more relevant, tailored service. For instance, we could use your website viewing history to provide personalised recommendations. If you are signed-in or subscribed to email newsletters, you will receive a personalised service. If you don’t want to receive these services, you can unsubscribe from email newsletters or disable personalisation. Please visit Your Account in the Fallow Restaurants Ltd Preference Centre to find out more. This is located at https://fallowrestaurant.my-pref.com/
• we may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes; and
Where Fallow Restaurants Ltd proposes using your personal information for any other uses we will ensure that we notify you first. Please see section 18 below for details.
5. Your Fallow Restaurants Ltd Account
If you have registered for a Fallow Restaurants Ltd account this will also allow you to login to the Fallow Restaurants Ltd website for your location and some other Fallow Restaurants Ltd websites and apps. These services might be run by the Fallow Restaurants Ltd or they could be run by a subsidiary or a combination of both
. To provide you with a seamless experience, it may be necessary to share your personal information between the organisations. We will only share what we need to in order to provide the service you are using – we will never routinely share all of the data we each hold about you.
You might be asked to use your Fallow Restaurants Ltd Account on other Fallow Restaurants Ltd services to enable you to sign in and seamlessly enjoy Fallow Restaurants Ltd services.
Your Fallow Restaurants Ltd account will always be covered by the policies of this website. But, please be aware that additional policies may apply if your Fallow Restaurants Ltd account is linked to another account.
6. When will Fallow Restaurants Ltd contact me?
Fallow Restaurants Ltd may contact you:
• in relation to any service, activity or online content you have signed up for, in order to ensure that Fallow Restaurants Ltd can deliver the services, e.g. to verify your email when you sign up for a Fallow Restaurants Ltd account, or to help you reset your password.
• in relation to any correspondence we receive from you or any comment or complaint you make about Fallow Restaurants Ltd products or services;
• in relation to any personalised services you are using;
• in relation to any communication you have submitted to Fallow Restaurants Ltd, e.g. on Fallow Restaurants Ltd message boards or feedback forms or via text or voicemail message;
• to invite you to participate in surveys about Fallow Restaurants Ltd services (participation is always voluntary);
• to update you on any material changes to Fallow Restaurants Ltd’s policies and practices; and
• for marketing purposes, as set out in section 7.
7. Will I be contacted for marketing purposes?
Fallow Restaurants Ltd will only send you marketing emails or contact you on Fallow Restaurants Ltd platforms where you have agreed to this. We offer regular emails to let you know about Fallow Restaurants Ltd products and services. From time to time we may also contact you to ask your views on issues affecting Fallow Restaurants Ltd. We may personalise the message content based upon any information you have provided to us and your use of Fallow Restaurants Ltd products and services.
8. Will Fallow Restaurants Ltd share my personal information with anyone else?
We will keep your information within the Fallow Restaurants Ltd except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies, including for child protection reasons) or as described in this section and section 9.
Generally, we will use your information within Fallow Restaurants Ltd and will only share it outside Fallow Restaurants Ltd where you have requested it or given your consent. Sometimes Fallow Restaurants Ltd uses third parties to process your information on our behalf, for example to provide services or analysis. requires these third parties to comply strictly with its instructions and requires that they do not use your personal information for their own business purposes, unless you have explicitly consented to the use of your personal information in this way. In some cases these third parties are located outside of the European Union.
We may share your personal information internally (i.e. with other Fallow Restaurants Ltd divisions). Please see section 4 above for more details.
9. What if I am a user aged under 16?
If you are aged 16 or under, please get your parent/guardian’s permission before you provide any personal information to Fallow Restaurants Ltd If you are under 16 and want to register for a Fallow Restaurants Ltd account then you will need to provide your date of birth to make sure you can use the parts of Fallow Restaurants Ltd Online that are meant for you and for younger visitors. If you are under 16 then we will need consent from your parent/guardian before you can use some of our services. Please click here for more information about registering for a Fallow Restaurants Ltd account.
10. How long will Fallow Restaurants Ltd keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with Fallow Restaurants Ltd. If you delete your Fallow Restaurants Ltd account then your personal information is deleted immediately, and the remaining information is anonymised for analytical purposes. For further information about deleting your Fallow Restaurants Ltd account, please see section 12 below.
If you have not used your Fallow Restaurants Ltd account in the last three years then your account may be classed as dormant or may be deleted in line with this privacy policy. We will email to remind you before deletion so please check your inbox regularly to see if we have sent you any emails about this.
11. Can I delete my data?
If the data we hold about you is not required for us to fulfil a legal obligation, you can delete your personal data by visiting the preference centre https://fallowrestaurant.my-pref.com/
As explained in section 11 above, deleting your Fallow Restaurants Ltd account will erase any personal information in your account that we have about you and it will mean any data we hold about how you have used Fallow Restaurants Ltd products and services will be made anonymous.
12. Can I find out what personal information Fallow Restaurants Ltd holds about me?
You have the right to request a copy of the personal information Fallow Restaurants Ltd holds about you and to have any inaccuracies corrected. (We require you to prove your identity with 2 pieces of approved identification). We will use reasonable efforts consistent with our legal duty to supply, correct or delete personal information about you on our files. If you are within the UK, please address requests and questions about this or any other question about this Privacy and Cookies Policy to the Data Protection Officer: [email protected]
We will need two copies of forms of identification, which can be: Passport, Driving licence Birth certificate, Utility bill (from last 3 months) Current vehicle registration document Bank statement (from last 3 months) Rent book (from last 3 months).
13. Web browser cookies
a. What is a cookie?
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (all referred to here as a “device”) web browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your web browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website in order to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies information Fallow Restaurants Ltd website. However, you can change your cookie settings at any time.
On information Fallow Restaurants Ltd websites, cookies record information about your online preferences and allow us to tailor our websites to your interests.
During the course of any visit to a information Fallow Restaurants Ltd website, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.
b. How does information Fallow Restaurants Ltd use cookies?
Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better user experience. It also helps us recognise when you are signed into your information Fallow Restaurants Ltd account and to provide a more personalised experience. information Fallow Restaurants Ltd uses this type of information to help improve the services it provides to its users. Certain areas of information Fallow Restaurants Ltd websites may use cookies for a specific reason – for example, to help an online game work effectively on your device.
c. information Fallow Restaurants Ltd Sharing Tools
You will also see embedded ‘share’ buttons on information Fallow Restaurants Ltd web pages; these enable users to easily share content with their friends through a number of popular social networks. When you click on one of these buttons, a cookie may be set by the service you have chosen to share content through information Fallow Restaurants Ltd does not control the dissemination of these cookies. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on information Fallow Restaurants Ltd website. However, you can change your cookie settings at any time
d. Fallow Restaurants Ltd cookies and how to reject cookies
Full information about how the information Fallow Restaurants Ltd uses cookies, and how to control what cookies are set on your device through the information Fallow Restaurants Ltd website, can be found using Mighty-CRM
It is important to note that if you change your settings and block certain cookies, you will not be able to take full advantage of some features of information Fallow Restaurants Ltd services, and we might not be able to provide some features you have previously chosen to receive.
e. Other information collected from web browsers
Your web browser may also provide information Fallow Restaurants Ltd with information about your device, such as an IP address and details about the browser that you are using. We use information provided by your browser or by the link that you have clicked to understand the webpage that directed you to information Fallow Restaurants Ltd Online and this may be captured by performance cookies.
If you have any concerns about the way that we use cookies or respect your settings, then please contact us at [email protected].
14. Apps and Devices
When you download or use Fallow Restaurants Ltd apps on your mobile device, information may be accessed from or stored to your device. Most often this is used in a similar way to a web browser cookie, such as by enabling the app to ‘remember’ you or provide you with the content you have requested.
Your web browser or device may also provide the Fallow Restaurants Ltd with information about your device, such as a device identifier or IP address. Device identifiers may be collected automatically, such as the device ID, IP address, MAC address, IMEI number and app ID (a unique identifier relating to the particular copy of the app you are running).
When you sign into a Fallow Restaurants Ltd app, your sign-in details may be stored securely on the device you are using, so you can access other Fallow Restaurants Ltd apps on the same device without needing to enter your sign-in details again.
If you have any concerns about the information which might be accessed from or stored on your device by the Fallow Restaurants Ltd you may wish to only access Fallow Restaurants Ltd content through a web browser and review your web browser settings.
15. Changes to Fallow Restaurants Ltd’s Privacy and Cookies Policy
This Privacy and Cookies Policy may be updated from time to time so you may wish to check it each time you submit personal information to Fallow Restaurants Ltd The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use Fallow Restaurants Ltd websites to submit personal information to Fallow Restaurants Ltd You can also delete your Fallow Restaurants Ltd account at any time – please see section 12 for details. If material changes are made to the Privacy and Cookies Policy, for instance affecting how we would like to use your personal information, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).
16. Contacting Fallow Restaurants Ltd about this Privacy and Cookies Policy
If you any questions or comments about this Privacy and Cookies Policy please contact: The Data Protection Officer
Fallow Restaurants Ltd
52 Haymarket
London SW1Y 4RP
(Email: [email protected])
